Projects

Projects

Our research explores cutting-edge AI technologies with a focus on both their theoretical underpinnings and practical applications. Each project embodies our commitment to responsible AI, ensuring these technologies serve the broader public good. Below are some of our landmark initiatives:

AI in Mental Health Screening

Our collaboration with healthcare providers demonstrates that AI-powered chatbots can scale mental health screening effectively while highlighting the need for empathetic design to build user trust.

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Celebrity Digital Humans in Customer Service

Our project investigates celebrity-inspired digital humans, finding that AI agents modeled after figures like Hugh Jackman increase user engagement and trust while highlighting important ethical considerations.

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Reducing Polarization through Generative AI

Our research demonstrates that generative AI conversational agents can effectively reduce political polarization and foster empathy in contentious discussions, paving the way for their application in public policy and civic education.

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AI in Teamwork and Productivity

Our research highlights how integrating AI as a collaborative team member significantly enhances creativity and productivity in brainstorming and idea generation.

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Tolerance for Error in Human-Like AI

Our study reveals that human-like AI systems are more forgiving of minor errors while also shaping complex interpersonal dynamics in user interactions.

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AI Errors and User Trust

Our research demonstrates that early AI errors significantly undermine user trust, while allowing users to control their reliance on AI enhances satisfaction and continued engagement.

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