Areas of Expertise
Personalization and Recommender Systems; Algorithm Bias; Artificial Intelligence (AI) in Business; Impact of AI Reliance; Human-AI Interaction; Algorithm Performance and Stability; Emerging Digital Platforms
Academic Degrees
- PhD, University of Minnesota, 2012
- MS, Temple University, 2007
Professional Experience
- Associate Editor for Information Systems Research (ISR), 2021-present
- Senior Editor for AIS Transactions on Replication Research, 2024-present
- Guest Associate Editor for Decision Support Systems (DSS), special issue for WITS’2022, 2023-2024
- Program chair, Workshop on Information Technologies and Systems (WITS), December 2022
- Conference chair, INFORMS Workshop on Data Science (DS), October 2022
- Panel chair, Americas Conference on Information Systems (AMCIS), August 2022
- Program chair, INFORMS Workshop on Data Science (DS), November 2021
- Associate Editor for International Conference on Information Systems, 2017, 2019, 2021
- Program chair, Workshop on Information Technologies and Systems (WITS), December 2020
- Associate Editor for Journal of Business Analytics (JBA), 2018-present
- Guest Associate Editor for MIS Quarterly (MISQ), special issue on “Managing AI,” 2020
- Treasurer of INFORMS College on Artificial Intelligence (CAI), 2018-2020
- Editorial review board for ISR special issue on “Humans, Algorithms, and Augmented Intelligence: The Future of Work, Organization and Society,” 2018
- Guest Associate Editor for Journal of the Association for Information Systems (JAIS), special issue on “Addressing Societal Challenges through Analytics,” 2017-2018
- Poster/Prototype chair, Workshop on Information Technologies and Systems (WITS), 2016
Awards, Honors & Certificates
- Trustees’ Teaching Award, Indiana University, received May 2024
- Best AE for ISR, Information Systems Research (ISR), December 2023
- Women in RecSys Journal Paper of the Year (1st place in Senior category), ACM Recommender Systems, 2023
- MSIS Outstanding Teaching Award, Indiana University, 2023
- Finalist for Trustees’ Teaching Award, Indiana University, 2023
- AE of the Year for ISR, Information Systems Research (ISR), 2022
- AIS Distinguished Member, Association for Information Systems, 2022-present
- ISR Best Published Paper Award 2020, Information Systems Research (ISR), 2021
- ISS Sandra A. Slaughter Early Career Award, INFORMS Information Systems Society, 2020
- Best Student Paper Award, INFORMS Workshop on Data Science (DS), 2020
- Outstanding Associate Editor Award, International Conference on Information Systems (ICIS), 2019
- Poets & Quants’ Top 50 Undergraduate Professors, 2018
- Nominated for Sauvain Undergraduate Teaching Award, Kelley School of Business, Indiana University, 2018
- Trustee’s Teaching Award, Indiana University, 2017
- Nominated for Indiana University Outstanding Junior Faculty Award, Indiana University, 2017
- Nominated for Best Paper Award, Workshop on Information Technologies and Systems, 2016
- Nominated for Best Paper Award, Conference on Information Systems and Technology, 2016
- Nominated for Trustee’s Teaching Award, Indiana University, 2015
- 3M Nontenured Faculty Award, Kelley School of Business, Indiana University, 2014-2016
- ISS Nunamaker-Chen Dissertation Award, INFORMS Information Systems Society, 2013
- Best Paper Award, Workshop on Information Technologies and Systems (WITS'11), 2011
- Theodore C. and Peggy L. Willoughby Fellowship in Management Information Systems, MIS Quarterly, 2011
- McNamara Woman's Fellowship, University of Minnesota, 2011